Digital Waivers 2.0: Check Out Our Expanded Waiver Functionality

Updated: 17 Apr 2024

In the world of adventure travel, waivers are a key component of running your business. And, while they are essential, they can also be quite a hassle. With Bookinglayer’s Digital Waiver feature and the ability to have guests sign online, the waiver process was already more organized than having paper waivers flying around.

However, with our most recent updates to the Digital Waiver feature, the guest experience is getting even better. Explore how these improvements make waiver management even smoother and create a better service for your guests. 

Check Out the Big Updates to Bookinglayer’s Digital Waivers

From detached waivers to a better overview of all waivers, our latest improvements make handling liability waivers easier than ever. Discover the key updates to Digital Waivers in the breakdown below. 

1. Waivers Are Now Separate From Bookings

Digital waivers can now be detached from bookings. This is great for returning guests, who do not necessarily need to sign a waiver every time they make a booking. With this update, you can not decide how often returning guests need to sign a new waiver. For example, once per year. 

2. Improved Digital Waiver Management

The new system centralizes waiver management in one location. While previously you needed to edit waivers as PDF templates and add them to products somewhere else, you can now access everything you need regarding waivers in one place. 

3. We Expanded Waiver Relations

The new updates allow you to set waiver requirements not only for products but also for locations and Backoffice categories. Now, you can ensure that waivers are automatically added when certain products are selected in a booking. 

4. Custom Waivers

An exciting update coming with Customer Portal 2.0, which will be launched in November, is the ability to create custom digital waivers. With this feature, you can make sure that your liability waiver covers everything your business needs. You can also tailor the specifics of the waiver to the individual activity it relates to. 

5. Enhanced Waiver List

The waiver list now displays both signed waivers and those that still need to be signed, providing better visibility and easier management. With this expanded view, you can also quickly see which guests still need to sign liability waivers before participating in an activity. 

6. Batch Downloads

You can now batch download selected waivers. When you select this option, a ZIP link with all of the corresponding files will be sent to your email.

7. A Must-Read Setting

To address concerns about participants not reading digital waivers, we have added a force-to-read option. If this setting is enabled, guests will need to scroll through the entire waiver before they are able to check the checkbox accepting the conditions.  

8. Automatic Email Reminders

You can now automatically send reminders to participants or guests with unsigned waivers. Without adding tasks to your to-do list, this feature helps ensure compliance. Plus, guests are ready to go when they arrive at your location, and you don’t need to spend extra time during check-in sorting out waiver signatures. 

Digital Waiver FAQs 

What is a liability waiver? 

A liability waiver is a legal document that acknowledges and accepts the risks associated with an activity, protecting businesses from potential legal claims. Bookinglayer's Digital Waivers simplify this process.

Why are liability waivers important? 

Liability waivers are crucial as they legally protect businesses from potential claims. They also ensure that participants understand and assume the risks involved in activities, thereby reducing the risk of lawsuits.

What are the benefits of digital waivers? 

Digital waivers offer greater efficiency by eliminating paperwork, enhancing data organization, and providing quicker participant processing. They also improve accessibility for clients and enable easy retrieval and storage of waiver records. Plus, you don’t have to bother guests with paper waivers when they are checking in. 

How do I set up digital waivers on Bookinglayer?

Setting up digital waivers on Bookinglayer is straightforward. Access the settings page and navigate to the waiver section. Create your waiver template, and link it to specific products, locations, or Backoffice categories. Once set, it's automatically generated for applicable bookings, streamlining the process.